Some final exams, especially in online courses, will be conducted online through your Quercus course site. Please refer to your course outline for specific details about your final exam. Below are some helpful tips to help you prepare to take your exam in Quercus.
Checklist for successful online exam-taking
Recommended computer and internet connection:
Wired desktop computers are the best to take an Exam (that means computers that are connected to the Internet via an Ethernet cable).
Before the Exam:
- Verify that your computer hardware, software and browser are supported by checking the minimum requirements.
- Ensure you have Java version 7 or later. Verify the Java version on your computer.
- Use a computer with a wired internet connection (avoid dial-up, no wireless, no satellite), we suggest checking the speed and quality (https://www.speedtest.net/) of your network connection. You want a speed faster than (more than) 5 Mbps.
- Turn off any programs that might interrupt your taking of the exam by using your system’s processor (e.g. Skype, Twitter, IM, email, etc.).
- Make sure pop-ups are allowed before taking the test.
- Avoid running programs in the background that may consume large amounts of bandwidth (e.g., do NOT use BitTorrent clients, streaming video, Netflix).
- Only have one browser window open unless otherwise specified by your instructor, and avoid opening multiple tabs.
When Taking the Exam:
- On the course menu, click on Quizzes and click on your Final Exam.
- Carefully read the instructions and click the button “Take the Quiz” ONLY ONCE and wait for it to load, be patient.
- Use Quercus navigation buttons, DO NOT use browser ‘back’ and ‘forward’ buttons.
- When you are finished, click the ‘Submit Quiz’ button ONLY ONCE, be patient.
If you are taking an exam and experience a technical problem or disruption, please email your instructor right away. Provide your full name, course code, date and time the problem occurred and a brief description of the problem. If possible, include screenshots of the issue.
If your instructor is unable to resolve the issue, please email firstname.lastname@example.org and provide the following information:
- Course code
- Date and time problem occurred
- Brief description of the problem
- Operating system used (Windows 10, Mac OS X Leopard, etc.)
- Browser used and version (e.g., Chrome 55, IE 11, Firefox 45)
- Connection – Wired or Wireless or Other
If possible, a screenshot (instructions for Windows and Mac)